Ledger Live Help & FAQ

Learn how to use Ledger Live safely, connect your hardware wallet, and protect your crypto. This page is purely educational.

Frequently Asked Questions

Q: What is Ledger Live?
A: It's the official app used to manage your Ledger device and crypto assets.
Q: Can I log in online?
A: No. Ledger Live runs on desktop and mobile only. Avoid any site asking for your recovery phrase.
Q: What if my device is lost?
A: You can restore your wallet using your recovery phrase on a new device purchased from a trusted source.
Q: How do I update firmware?
A: Only via official prompts inside Ledger Live. Never download updates from third-party sites.

Need More Help?

If you experience issues connecting your device, ensure your cable supports data transfer and your Ledger is unlocked. Restart Ledger Live and your system before retrying.

Tip: Always confirm addresses and transaction details on your device screen before approving any operation.